Shipping and Returns

Australia

All of our orders are either sent via Fastways or Australia Post. 

Standard Shipping:$8.00

Free Standard Shipping on all orders $50 and over.

 Dispatched as soon as payment has cleared. 

Delivery Time

We try our hardest to pack and dispatch orders the same day.

We are currently only dispatching to Australia, hopefully this will change in the near future though. 

please email venturarawskincare@gmail.com if you have an questions about your order

Tracking

Once your order has been dispatched from our warehouse we will send you an email with a tracking number.

If for some reason there isn't a safe place for your parcel to be left and you are not home a card will be left and the parcel will be taken to the nearest post office.

Refunds

We only accept returns if the product is damaged or incorrectly packaged on arrival. A photograph of the damaged item will need to be sent to our team,  at ​venturarawskincare@gmail.com within 48hrs of you receiving the product, we will then happily organise a replacement for you.